Prior to 2012, the Long Island State Veterans' Home was replacing thousands of dollars worth of dentures and hearing aids every month. Residents would frequently roll up their dentures in napkins after
meals and leave them on food trays, never to see them again. Hearing aids would be forgotten in clothing pockets or slip out during sleep and get rolled up in bedsheets, only to be thrown into laundry
hampers and destroyed in the wash. Facility staff would spend countless hours searching for lost items, and the Veterans' Home's Executive Director, Fred Sganga, had to meet with many upset family members
to convince them that dad's dentures had not been stolen.
In 2012, Scandent was implemented at the Long Island State Veterans' Home. Checkpoints were installed at the facility exits, in the kitchen area where food trays are cleaned, and in the basement hallway
through which all the laundry and garbage bins pass. After the residents' dentures and hearing aids were tagged, the loss of dentures and hearing aids was virtually eliminated. Whenever a denture or
hearing aid was detected in the kitchen or basement hallway, local alarms would sound and staff members were instanteously alerted through a combination of email, text message, and phone call alerts.
At the end of 2013, Fred Sganga wrote, "Scandent continues to exceed our expectations. We have not lost a device for two years, and we recouped our investment in the system within 12 months. Scandent
has been a complete home run for us."
Since the start of 2016, Scandent has detected 32 dentures, 4 hearing aids, and many other tagged items at the Long Island State Veterans' Home's kitchen and garbage/laundry checkpoints.